​Privacy Policy

Mend Financial Services LLC Privacy Policy

Effective Date: January 2025​

Introduction

Mend Financial Services LLC ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or communicate with us, including through SMS text messaging. By using our services, you agree to the terms outlined in this Privacy Policy.


​Information We Collect

   

  1. Personal Information:


  • Name, email address, phone number, and other contact details you provide during sign-up or service inquiries.

    2. SMS Communication:


  • If you opt in to receive text messages, we collect and use your phone number to send automated SMS updates, reminders, and service-related communications.



How We Use Your Information


  • To provide credit analysis and financial services.
  • To communicate with you via email, phone, or SMS (with prior consent).
  • To send updates, appointment reminders, and important notices.
  • To comply with legal and regulatory requirements.


SMS Communication Policy

 

  1. Opt-In Consent:


  • By providing your phone number, you consent to receive automated text messages from Mend Financial Services LLC for updates, notices, and service-related communications.


    2. Message Frequency:


  • Message frequency may vary depending on your interaction with our services.


   3. Opt-Out Option:


  • You may opt out of SMS communications at any time by replying STOP to any text message. No further messages will be sent.


   4. Help Support:



   5. Fees Disclosure:


  • Standard message and data rates may apply.


Third-Party Disclosure


We do not sell or share your personal information with third parties for marketing purposes. Information shared with credit monitoring services or other third parties will be disclosed with your consent and only for service-related purposes.


Your Rights


You have the right to:


  • Access, update, or delete your personal information.
  • Revoke consent for SMS communication by opting out.
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